Privacy Policy

Who we are

Zakthrexeiux operates this website at zakthrexeiux.world and provides information about the Equirelax product. Our contact email is contactus@zakthrexeiux.world. Our postal address is 1A/155 Queen Street, Auckland CBD, Auckland 1010, New Zealand.

Data we collect

We may collect identifiers and contact details you submit through forms or email, such as name, email address, phone number, and message content. We also collect technical data from your device and browser, including IP address, approximate region, browser type, device type, pages viewed, and timestamps. Cookie-related data is described in our Cookie Policy.

Purposes of processing

We process personal data to respond to enquiries, provide customer support, operate and safeguard the website, measure site performance where permitted, comply with legal obligations, and improve content relevance. Marketing activities occur only where you have provided consent through cookie preferences or a clear subscription mechanism.

Legal bases

Where the EU GDPR applies, we rely on consent for non-essential cookies and certain communications, legitimate interests for site security and basic analytics compatible with your expectations, and contractual or pre-contractual steps when you request information about a purchase.

Where the New Zealand Privacy Act 2020 applies, we collect personal information only for lawful purposes connected to our functions and we handle it in fair and reasonable ways.

Your rights

You may request access to personal data we hold about you and ask for correction where it is inaccurate. Depending on your location, you may also request deletion, restriction, portability, or object to certain processing. You may withdraw consent where processing is consent-based. You may lodge a complaint with a supervisory authority in the EU or with the Office of the Privacy Commissioner in New Zealand.

Retention

We retain enquiry records for as long as needed to complete the conversation and for a limited period afterwards for accountability, typically up to twenty-four months unless a longer period is required by law or a legitimate dispute. Security logs may be retained for shorter technical cycles.

Security

We apply reasonable technical and organisational measures, including access controls, encrypted transport where appropriate, and vendor review. No online transmission is completely risk-free; please use strong passwords and protect your devices.

International transfers

If we use service providers outside New Zealand or the European Economic Area, we ensure appropriate safeguards such as standard contractual clauses or equivalent mechanisms where required.

Children

This website is not directed at children and we do not knowingly collect personal information from children without parental authority where required by law.

Updates

We may update this Privacy Policy to reflect operational, legal, or regulatory changes. Material changes will be indicated by updating the date at the top of this page.